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Revocation policy

Revocation policy

Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons.

In the case of a sales contract, the revocation period shall be fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the last commodity.

In order to exercise your right of revocation, you must provide your (purplespin GmbH, Roxheimerstr. 31, D-67227 Frankenthal, phone number: 062337789164, e-mail: [email protected]) by means of a clear statement (e.g. a letter sent via mail, fax or e-mail) regarding your decision to revoke this contract. You can use the attached sample revocation form, but it shall not be mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the lowest standard delivery rate offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you, and in no event will you be charged for this refund.

We may refuse to refund until we have received back the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline shall be met if you send the goods before the end of the fourteen-day period.

You shall bear the direct costs for returning the goods.

You shall only be liable for any loss of value of the goods if said loss of value is due to handling of the goods which unnecessary for the purpose of checking their nature, properties and functioning.

Sample revocation form

(If you intend to revoke the contract, please fill out this form and send it back.)


purplespin GmbH
Roxheimerstr. 31
D-67227 Frankenthal

Phone: 062337789164
E-mail: [email protected]

  • I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
  • Ordered on ()/received on ()
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in case of communication on paper)
  • Date

(*) Delete if not applicable.


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